What is included in the 14-day free trial?
Full access to every feature in your chosen plan — no credit card required. You get 25 upload credits per marketplace during the trial to publish real listings.
What is the difference between Inventory Management and eCommerce Automation?
Inventory Management handles everything inside your business — products, photos, invoicing, memo, repairs, accounting, customers, and B2B catalogs. eCommerce Automation includes everything in Inventory Management and adds multi-marketplace listing, real-time order sync, bulk-price updates, and AI listing/description generation.
What is the difference between Individual and Team plans?
Individual plans include 1 user. Team plans include 3 users. Both plans have unlimited products, photos, and uploads — they scale by team size, not by inventory size. You can add more users to either plan at $30/month per additional user.
Is there a limit on products, photos, or uploads?
No. Every paid plan includes unlimited products, unlimited photo storage, and unlimited uploads to every supported marketplace.
Can I add more users to my plan?
Yes. You can add additional user seats to either plan for $30/month per user. There is no cap — Team plans with 10+ users are common.
Is onboarding included?
Yes. White-glove onboarding is included at no extra cost on every paid plan. Our team helps you import your existing inventory, connect your marketplaces, and train your staff so you are productive from day one.
Can I cancel anytime?
Yes. All plans are billed monthly with no long-term contracts. Cancel anytime from your dashboard — you keep access through the end of your current billing period and your data stays exportable for 30 days after cancellation.
Do you offer annual or enterprise pricing?
Yes. For annual pricing, multi-location accounts, or enterprise terms, contact us for a custom quote.
What payment methods do you accept?
All major credit and debit cards (Visa, Mastercard, American Express, Discover), processed securely via Stripe. ACH and invoice billing are available on annual or enterprise plans.
Do I need to provide marketplace login credentials?
No. Uploadify connects to every supported marketplace through official APIs. You never share usernames or passwords — full read/write access happens through a secure OAuth or API-key flow you authorize once.